Service Terms and Disclaimer
Introduction
Welcome to Tech Patrol’s Service Terms and Disclaimer (“Terms”). By engaging with our services, you agree to be bound by these Terms. Tech Patrol is a registered DBA of Bravo Alpha Sierra Consulting, LLC (“we,” “us,” or “our”). Our services are designed to assist with various IT-related needs, including but not limited to, system analysis, troubleshooting, and general technology advice.
Scope of Services
Our services include, but are not limited to:
• Technology consulting and advice
• System analysis and troubleshooting
• General IT support and recommendations
These Terms govern your use of any services we provide. Any additional or modified services provided in the future will also be subject to these Terms.
Limitation of Liability
Data Loss & Security Incidents
Tech Patrol shall not be responsible for any data loss, data breaches, or computer virus/malware infections that may occur. Due to the ever-evolving nature of technology and the inherent risks associated with digital data, complete immunity from such incidents cannot be guaranteed.
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Indirect or Consequential Damages
In no event shall Tech Patrol be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, business interruption, or loss of data, even if advised of the possibility of such damages.
Disclaimer of Errors and Omissions
While Tech Patrol endeavors to provide accurate and reliable information, recommendations, and services, we do not warrant or guarantee the completeness, accuracy, or adequacy of the guidance provided. We expressly disclaim any and all liability for any errors or omissions, or for the results obtained from the use of the information or services provided.
• Client Verification: Clients are encouraged to independently verify any information or recommendations before making decisions or implementing changes to their systems.
• No Assumption of Liability: Tech Patrol shall not be held liable for any claim arising out of or in connection with reliance on the accuracy or reliability of the services provided.
No Warranty or Guarantee
No Express or Implied Warranties
The advice and strategies provided by Tech Patrol may not be suitable for every situation. Our services are offered without any warranty or guarantee of specific results. Tech Patrol disclaims all warranties, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
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Technology Variability
Given the constantly changing technology landscape, we cannot ensure that any solutions, tools, or methods recommended will remain effective, efficient, or error-free over time.
Data Protection and Security
Best Practices
Tech Patrol endeavors to adhere to best practices in data protection and security. We strive to recommend industry-standard security measures.
No Absolute Guarantee
We cannot guarantee the security of any information transmitted to or from our services. Clients remain responsible for safeguarding their data, including implementing adequate cybersecurity measures.
Client Responsibility
Regulatory Compliance
Clients are responsible for ensuring that any changes to their systems or IT infrastructure comply with applicable laws and regulations.
Decision-Making
Clients are responsible for the decisions they make based on the guidance provided by Tech Patrol. Clients should consult qualified professionals (e.g., legal, financial, or insurance experts) for advice tailored to their specific circumstances.
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Insurance Recommendation
Ransomware & Cyber Threats
In today’s digital age, the threat landscape is constantly evolving, with ransomware attacks and other cyber threats posing significant risks to businesses of all sizes.
Insurance Coverage
While Tech Patrol is committed to providing the highest level of service to enhance your cybersecurity posture, no system can be entirely immune to such risks. We strongly recommend that our clients consider obtaining ransomware insurance or other relevant technology insurance policies. These policies can provide an additional layer of financial protection and peace of mind in the event of any technology incident. Please consult with an insurance professional to determine the coverage that best suits your business needs.
User Data and Privacy
Data Usage
Tech Patrol is committed to protecting the privacy and security of our clients’ information. We do not sell or otherwise monetize our clients’ data.
Communication
The contact information provided by our clients is used exclusively for the purpose of direct communication related to the services we offer.
Compliance
We handle client information in accordance with relevant privacy laws and standards. However, no data transmission or storage system can be guaranteed 100% secure.
Changes to Terms
Tech Patrol reserves the right to modify these Terms at any time. We recommend that clients periodically review this document to stay informed of any changes. Your continued use of our services after any changes have been posted constitutes your acceptance of those changes.
By using Tech Patrol’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
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Last Updated: Last Updated: Tuesday, February 11, 2025